Our Groups are the engine room of the collaborative, campaigning community that is the Transparency Task Force.

If you already know that you want to join one or more of our Groups click here to let us know.
Otherwise, read on to get further information

Our Groups are a consensus-building ‘coalition of the willing’ and each Group has at least one worthwhile campaign underway.

We are always on the lookout for good people that want to get involved, so if you have an interest in any of the topics we cover please get in touch.

You can scroll to the bottom of this page to:

  • Download a spreadsheet showing who is involved with each of our Groups
  • View all the details you need for the next round of quarterly Zoom meetings

How the Groups started

The first Transparency Task Force meeting was held on 6th May 2015 at Senate House, London University. The meeting was about the need for the financial services industry to rebuild trust in the sector; and about the correlation between transparency, truthfulness and trustworthiness. The message delivered was that those of us who truly care about the importance of the Financial Services sector and the people it serves should work together to help put things right.We referred to the famous Margaret Mead quote: 


Our call for right-minded people to “stand up, not stand by” landed well – people volunteered to get involved.

Since then, through word of mouth, through our symposia, through our coverage in the press including the Financial Times,  Radio 4 and CNBC TV, through the Transparency Times and through many speaking slots at conferences in the UK and overseas, more and more people have heard about our aims and objectives and stepped forward to get involved.

The response to what the Transparency Task Force is all about has been profoundly positive because professionally-minded people align very naturally with what we call our ‘North Star’ question: “What’s best for the consumer?”

Our members have been organised and mobilised into Groups.

About our Group members

If you would like to download the spreadsheet to see our members, please contact us to request the password.

Please note that any government employees, officials or regulators included in the spreadsheet that can be downloaded below are involved in an observing-only capacity.

How to access a TTF Group Zoom meeting
Scroll down to see the dates and times of each of our next round of quarterly Zoom meetings. 

We use Zoom for our Group meetings. The access details for each one of the meetings are shown in the table below; the access details are the same for each one. 

To access a meeting it is best to click on to the Zoom link; but you could dial-in. 


To access by Zoom

Click on the Zoom link below:



If you are in the UK and you want to dial in, use one of the UK numbers shown below; 

your Meeting ID is: 228 127 6828

One tap mobile

+441314601196,,2281276828# United Kingdom 442030512874,,2281276828# 

+United Kingdom

Or use any of these options:

        +44 131 460 1196 United Kingdom

        +44 203 051 2874 United Kingdom

        +44 203 481 5237 United Kingdom

        +44 203 481 5240 United Kingdom


If you are outside the UK and you want to dial in, click on the “find your local number” link below; 

your Meeting ID is also: 228 127 6828

Find your local number:


If you have any issues with the process please contact us or call +44 (0) 7494 991 773.


Thank you!

When to access a Group Zoom meeting

Dates and times are shown clearly below.

All times shown are UK times, but all of these meetings can be joined by anybody from anywhere in the world.

General Introduction Group

Monday, October 5th; several options:

     #1 – from 05:00 to 05:45 UK time
     #2 – from 07:00 to 07:45 UK time
     #3 – from 12:00 to 12:45 UK time
     #4 – from 14:00 to 14:45 UK time
     #5 – from 16:00 to 16:45 UK time
     #6 – from 19:00 to 19:45 UK time
     #7 – from 21:00 to 21:45 UK time

Our General Introduction Group is for individuals that are quite new to the Transparency Task Force and don’t yet know which of the topic-specific Groups or geographic-specific Groups to join. Our General Introduction Group does not have any specific focus or campaign objective; it exists as a “holding position” until new members decide which topic-specific Groups or geographic-specific Groups to join.

We have 7 Zoom meetings per quarter for our General Introduction Group; you can choose to attend any of them. As you would expect they are very general and introductory in nature. We hope you find them welcoming.

They last for 45 minutes and are held on a Monday at the times shown above. The times shown are UK times but these meetings can be joined by anybody from any part of the world – you will see that we have a range of times to provide convenient options regardless of which time zone you are in.

Governance, Culture and Conduct

Tuesday, October 6th

12:00 pm to 12:45 pm UK time

Our Governance, Culture and Conduct Group is for a wide range of professionals and stakeholders who are keen to help keep the sector “on the straight and narrow.” 

It is therefore relevent to people involved in:

  • Governance 
  • Regulation
  • Compliance
  • Risk Management
  • Legal including litigation
  • Audit
  • Custodianship
  • Stewardship
  • Culture
  • Conduct
  • Leadership
  • General Counsel; and so on

The Group will appeal especially to:

  • Professionals that like the idea of working across an often-siloed part of the market that is absolutely essential to keeping the financial services operating correctly
  • Those whose professional purpose is to guard against malpractice, malfeasance, misconduct and miss-selling; and/or deal with the outfall when it occurs
Financial Stability

Tuesday, October 6th

14:00 pm to 14:45 pm UK time

The Financial Stability Group was launched on 13th September 2017, at a Transparency Symposium held in London entitled 

“It must never happen again!”

The event was all about the causes and consequences of the Global Financial Crisis and in particular the part that a lack of transparency played. The date of the event was chosen because it marked the 10-year anniversary, to the day, that Northern Rock collapsed.

The Financial Stability Group has been working together to establish what more can be done by Governments and Regulators around the World to build greater resilience into the financial ecosystem. This is important work because the overall conclusion from our 13th September 2017 event and similar symposia we have run since is that despite the fact that we were ‘10 years on’ from the Global Financial Crisis there are many risks that have still not been mitigated fully. 

We want to shine a light on that, in a collaborative, constructive and consensus-building way.

Authentic Communications

Wednesday, October 7th

12:00 pm to 12:45 pm UK time

Our Authentic Communications Group is for individuals that like the idea of working collaboratively to help improve the standard of communications throughout financial services.

Transparency generates data that has the potential to be useful. Whether it is useful or not depends on how well the data is turned into clear and intelligible information; and that’s the job of communications and communications professionals.

Fintech, Interoperability and Open Finance

Wednesday, October 7th

14:00 pm to 14:45 pm UK time

Financial Technology is a natural ally of transparency and all that the TTF is looking to achieve, because:

  • Fintech makes possible the systematic production and reporting of data that consumers need to make well-informed decisions about financial matters
  • Fintech can drive down the sector’s cost base through enhancing and harnessing interoperability; thereby enabling consumers to get better value for money from the financial products and services they use
  • Fintech can drive interoperability across the industry as a whole, providing the consumer with a more “joined up” user experience as well as far superior data security

TTF’s Fintech, Interoperability and Open Finance Group is therefore for individuals representing organisations that have technologies available that positively align with the TTF’s overall aims and objectives to help drive better outcomes for consumers.

Financial Planning

Wednesday, October 7th

16:00 pm to 16:45 pm UK time

Financial Planning, when done well, is hugely valuable but there is a great deal of variance in the levels of quality, transparency and professionalism in the sector. It is clear that whilst some financial planners operate to the very highest ethical standards, embracing transparency as a force for good; others seem not to. 

This Group is for those in the financial planning profession that want to help drive greater professionalism into the sector.

The present campaign objective is to explore how to improve the quality of safeguarding within Lasting Powers of Attorney; an area we know to be highly problematic and at risk of widespread malpractice. 

Constructive Disruptors

Wednesday, October 7th

18:00 pm to 18:45 pm UK time

To see some slides about the formation of this Group, please download the slides below.


Our Constructive Disruptors Group is exclusively for organisations that have products and services that are actively challenging the status quo; and because of their constructively disrupting characteristics are getting pushback/resistance from the market and incumbent suppliers – not because of flaws in the proposition but because they have the potential to, in some way, challenge incumbents.

Many scam victims have been battling for years to try to get the justice they deserve. In some cases, they have lost everything. 

There have even been some that have paid the ultimate price for the activities of dishonest people that have tricked them out of their life savings and pension funds i.e. they have taken their own lives. 

We are doing a huge amount of work in this space, actively looking for ways to help the public to be better protected from being scammed in the first place; and to provide them with more and better support if they have become a scam victim. 

We believe this Group is needed because:

  • There has been widespread malpractice, malfeasance, misconduct and miss-selling by people in and connected to the financial services sector 
  • Those harmed often find it very difficult to get redress and justice
  • The lack of an effective class/group action system in the UK represents a significant barrier to justice
  • The lack of a support framework for victims makes a very bad situation even worse

We believe there is substantial value in bringing together those who have suffered and those that may be able to help those that have suffered.

A large, collective effort is needed to:

  • Create an effective campaign approach to drive the much-needed reform of the system
  • Constructively and confidently challenge “the establishment” including the regulators when it is appropriate to do so, with the intention of driving reform where needed
  • Create the critical mass required to make the professional input needed from specialists including legal professionals, more economic and more efficient
  • Enable the efficient and valuable sharing of intelligence and insight
  • Be a representative collective voice for those that have been harmed
  • Harness the vital support of the media.

Thursday, October 8th


14:00 pm to 14:45 pm UK time

The Pensions Group is shining a light on many issues that are relevant to driving good outcomes for pension savers.

The scope of the Group is very extensive – we consider issues relating to Auto Enrolment, DC Pensions, DB Pensions, CDC; accumulation and decumulation. 

In general terms our focus will be on what reforms are needed to maximise the value for money that pension savers get. The Group’s specific campaign objectives will be decided by its members, as with all our groups, but here are some of the possibilities:

  • Value for money
  • The Net Pay/Relief at Source scandal
  • Regulatory arbitrage between GPPs and MasterTrusts
  • CDC; how can we help build the momentum?
  • DB liabilities – do they need recalibrating?
  • Scheme governance – is it as good as it should be?
  • Scheme consolidation – would members be better off?

Thursday, October 8th

16:00 pm to 16:45 pm UK time

This Group is about the world’s capital markets becoming a ‘force for good’. To explain its name: 

The P is for Purpose; I is for Impact Investing; S is for Sustainability; C is for Climate Change; E is for Environment, Social and Governance; and S is for Socially Responsible Investing. 

There is tremendous scope for the way the financial services sector influences what happens in our world and this Group is all about striving to make that happen.


Thursday, October 8th

18:00 pm to 18:45 pm UK time

This TTF Group is for people interested in the vital role that leadership can play in helping to reform the financial services sector. 

We are focused on increasing understanding about what makes values-based and virtues-based leaders “tick” and how to help spread their positive influence around the sector. 

We have produced some videos about this Group’s work; see here.


Friday, October 9th

12:00 pm to 12:45 pm UK time

Our Investments Group is about encouraging the world’s investment industry to behave in a more progressive and pro-consumer way; to be more determined to put their clients’ interests first, wherever possible. 

The Group’s purpose is to

  • Help encourage reform of the investment sector so that consumers get a better experience and better outcomes
  • Facilitate collaboration between investment industry stakeholders to encourage pro-consumer reform

The Group was initiated in response to the UK’s Financial Conduct Authority’s Asset Management Market Study which was justifiably critical of the way parts of the investment industry have been operating. 

This Group has members in many parts of the sector including:

  • Asset Management
  • Private Equity
  • Hedge Funds
  • Investment Consulting
  • Fiduciary Management; and so on.

We have already had some great successes including some ground-breaking research on costs & charges that made it all the way to the front page of the Financial Times.

Furthermore, our efforts played an important part in the Work and Pensions Select Committee opening an enquiry into costs and transparency in pensions and investments.

Foreign Exchange and Payments

Friday, October 9th

14:00 pm to 14:45pm  UK time

The Foreign Exchange market is full of opacity that adversely affects consumers and institutional investors. Our FX Group published a constructive critique of the Global FX Code in July 2017, explaining why the Code doesn’t go far enough to make costs in FX sufficiently transparent. The White Paper drew acknowledgement and response from the Competition & Markets Authority and the Economic Secretary at HM Treasury. The Group continues to shine a light on the reforms needed to help create a fair, transparent, competitive and efficient FX market that delivers value for money to the individuals and institutions that use it.

Similarly, the Payments Sector is a remarkably important part of the financial ecosystem and it is in desperate need of reform to help ensure the consumer is being treated fairly.

Our members interested in Payments will:

  • Help ensure consumers are not being adversely effected by hidden costs being applied to themselves or the retailers they make purchases through
  • Highlight the importance of payments as a financial services product in its own right, as well as payments being a critical UK and global economic infrastructure
  • Inform stakeholders of the major changes in the payments market, especially the replacement of cash with digital payment methods
  • Share knowledge on major market and regulatory developments, such as Open Banking and the Revised Payment Services Directive (PSD2) 
  • Respond to strategic regulatory and policy initiatives, such as the UK future of cash review and EU payment card regulation review
Banks and Building Societies

Friday, October 9th

16:00 pm to 16:45 pm UK time

Our Banks and Building Societies Group campaigns for business and retail customers to be treated in a more transparent way; for example, by changing the way Banks describe their ‘free if in credit’ current accounts and how charges are applied. 

The highlight so far has been the publication of a well-received White Paper on our reform proposals, presented at special meeting held at the House of Commons in June 2017 and Chaired by Lord Cromwell. The event and White Paper was covered by The Times. Very good progress has been made on the opacity of costs and charges front; and we are now looking at what more can be done for Banks to properly support those that have been scammed.

One of the Group’s members, Heather Buchanan, is Director of Policy & Strategy at the All Party Parliamentary Group on Financial Stability; which the team actively supports.

Another member is Richard Emery, why is a seasoned campaigner for banking reform in relation to matters such as Push-Payment Fraud. 

The Group has recently welcomed members from Building Societies as well. We are interested in the potential benefits of mutuals and cooperative organisational structures when it comes to governance, culture and risk. 

Frequently Asked Questions

No – you can be involved as much or as little as you want

We are always seeking to build consensus around our North Star Question which is “What is best for the consumer?”

No – we welcome and want a wide range of views; you’ll be free to “say it as you see it”

We have quarterly Zoom meetings that last just 45 minutes, so it’s not too onerous at all. Furthermore, there is no need for you to make every meeting, just those that are convenient for you. 

See the table at the bottom of this web page where you will find full details about timings of each of the Zoom meetings and the access details you need.

Each of the Groups has one or more campaign objective. If you want to be involved in helping to drive a particular campaign forward you can; but there is no compulsion to do so. 

Yes you can. We would hope that as time went by you would want to participate in our activity but there is no compulsion for you to do so

Generally speaking we follow these steps; always building consensus through frank and open discussion as we go and always seeking to work together in a constructive, cooperative and collaborative manner:

  • Step 1: We identify a part of the financial services sector that we believe could function in a better way for the consumer
  • Step 2: We reach out to people with subject-matter expertise in that particular part of the market who might be keen to work collaboratively with others to help improve the way that part of the market functions

  • Step 3: We organise and mobilise the volunteers into a solution-orientated Group

  • Step 4: We facilitate the development of the Group’s objectives and a pragmatic campaign strategy to achieve those objectives

  • Step 5: We liaise with relevent members of the press, regulators, parliamentarians, government officials, leading academics, thought leaders and so on to create supportive engagement, analysis and insight

  • Step 6: We implement the campaign strategy, which is normally a combination of activities such as research, producing White Papers, running Thought Leadership events, responding to consultations, holding meetings with key decision-makers and influencers, raising awareness through the press and so on

  • Step 7: We continue to facilitate the ongoing development of the Group’s work

Yes, please do. The TTF has grown by word of mouth so we would appreciate you doing whatever you can to let people you know have a chance to get involved. Please forward them a link to this web page so they can read about what we are doing and decide for themselves if they want to be included.