Fixing Financial Services with Virtuous Leadership

Online symposium using interactive Zoom. 

Friday, May 29th from 1:00pm until 4pm, UK time

Sponsorship opportunities available – please get in touch

All places need to be booked in advance, please

Use the button below to book your place.

Once your place is secured, you will be automatically Emailed the details you need to access the event through interactive Zoom – please be sure to enter your Email address correctly. 

For any queries please contact us.

Executive Summary

This event is inspired by the idea that the Financial Services Sector seems to be riddled with a “profit before principles” mindset and a “money before morals” mindset; and that, unfortunately, these mindsets might even exist amongst some of those in positions of leadership and influence. 

It could be argued that it’s impossible to imagine having a financial services sector that sincerely serves society, unless the policymakers, politicians, regulators, leaders of the major trade bodies and associations; and, of course, the leaders of all commercial organisations in the market, lead it correctly. 

We make this point because even just a casual glance at the level of fines against the financial services sector forces us to conclude that there has been, and continues to be, widespread malpractice, malfeasance, misconduct and mis-selling; all of which has taken place on the watch of those that have been in charge.

For a very good example of the type leadership in financial services that has led to awful problems, you can watch the YouTube videos on Senator Elizabeth Warren versus Wells Fargo Bank, relating to how Wells Fargo Bank was caught cheating its customers. Please get in touch if you would like links to those videos. 

However, in complete contrast to the leadership at Wells Fargo Bank, there are also superb examples of individuals with precisely the conviction, qualities and character that the sector desperately needs. 

Unfortunately, they seem to be relatively few and far between, which makes us wonder: 

  • How can we make their exceptional and enlightened approach to leadership less scarce?
  • How can we help to positively promulgate virtuous leadership?
  • How can we better recognise leaders that “do the right thing, simply because it’s the right thing to do”
Consider these quotations:
 
“There is a need for financial reform along ethical lines that would produce in its turn an economic reform to benefit everyone. This would nevertheless require a courageous change of attitude on the part of political leaders”. 
 – Pope Francis.
 
“Nearly all men can stand adversity, but if you want to test a man’s character, give him power”. 
 – Abraham Lincoln
 
“The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.” 
 – Dwight D. Eisenhower
 
“Values are like fingerprints. Nobody’s are the same, but you leave ’em all over everything you do”
 – Elvis Presley

“Leadership is not a person or a position. It is a complex moral relationship between people based on trust, obligation, commitment, emotion, and a shared vision of the good”
 – Joanne B. Ciulla

“Leadership is a potent combination of strategy and character. But, if you must be without one, be without strategy.”
 – General Norman Schwarzkopf
 

“Leadership is absolutely about inspiring action, but it is also about guarding against mis-action”

– Simon Sinek

Our symposium will explore the thinking behind those quotations; and how leadership interacts with other key topics such as culture, reward mechanisms, governance; and much more. 

This is a fascinating topic and clearly, there is going to be a great deal to think about and discuss! 

If, like us, you want real and meaningful improvements to the financial system then please ‘stand up, not stand by’ – please get involved with the event because we need all the help that we can get to galvanise support for positive, progressive and purposeful finance reform.

All places need to be booked in advance, please

Use the button below to book your place.

Once your place is secured, you will be automatically Emailed the details you need to access the event through interactive Zoom – please be sure to enter your Email address correctly. 

For any queries please contact us.

What’s the purpose of this symposium?

This symposium represents one more step forward in our collective efforts to galvanise support for positive, progressive and purposeful finance reform.

Our event is part of a major international initiative about creating an over-arching framework for finance reform. At the heart of that framework for finance reform are the 12 Finance Development Goals that we are developing with the many TTF members around the world. 

We already know that the financial services sector as a whole has a significant reputation problem – the key takeaway from the Edelman Trust Barometer is:

“…at 57 percent trust among the general population, financial services remain the least-trusted sector measured by the Trust Barometer.”

…and that’s obviously a major issue for a sector that has to be trusted to function successfully.

It is clear that there is far too much adverse publicity about the financial services sector; and that it is having a long-lasting and highly damaging effect on the reputational integrity of the sector. 

This is a serious and systemic issue that needs to be resolved.

Our symposium creates a first-class opportunity for a wide range of stakeholders to share their thoughts around what needs to be done; how best to do it and who should take responsibility for fixing what seems to be broken; or at least very badly damaged. 

You can expect to be ‘amongst’ progressively minded and collaboratively minded people.

On the basis that “progress begins with realism” we’ll be we will be running the event as a forum to enable everybody to “say it as they see it” and thereby facilitating the kind of candid yet constructive discussion that is needed to help move matters forward.

We don’t think any one person or organisation has all the answers; and we also think that all answers are worth listening to, so if you’ve got a point of view that you’d like to share, and are keen to hear the views of others, this is definitely an event for you.

Format

We’re in trying times because of Covid-19.

So, it’s time for agility and adaptability, resilience and innovation.

As a consequence, this symposium is being run as an online event.

We will be using interactive Zoom, a highly effective online platform which means we can run this symposium as an ultra-convenient and wonderfully efficient event; all this, without you needing to leave your home or office.

You’ll just need access to a computer with Broadband connection. 

We will be structuring the event in such a way that it will be as engaging and as interactive as we can possibly make it. We’ll  be working hard to create as “life-like” an event as possible, with every opportunity taken to create interaction and engagement.

There will be several presentations with Q&A sessions and even a breakout session where attendees will be able to discuss particular topics amongst themselves and then report back on their findings. 

There will also be an open discussion and debate session towards the end.

All places need to be booked in advance, please

Use the button below to book your place.

Once your place is secured, you will be automatically Emailed the details you need to access the event through interactive Zoom – please be sure to enter your Email address correctly. 

For any queries please contact us.

Here’s the programme and timings, so far*

13:00

Welcome to the symposium, introductions and initial exploration of the main issues; …plus about “Why we must rebuild trustworthiness and confidence in financial services; and how we can do it”; 

……plus launch of our new Virtuous Leadership Group by 

Andy Agathangelou FTTF FRSA, Founder, Transparency Task Force; Governor, Pensions Policy Institute; former Founding Chair, Friends of Automatic Enrolment; former Founding Chair, Association of Member Nominated Trustees.

https://www.linkedin.com/in/andy-agathangelou-0295311

13:30

Presentation #1, for 10 minutes + 5 minutes Q&A with facilitated discussion, by

Alan Williams, Director, ServiceBrand Global; Steering Group Member, UK Values Alliance; Board Member, BQF; former Global Head of Service Strategy, Barclays Capital.

https://www.linkedin.com/in/alanservicebrandglobal/

 

Alan’s slides can be downloaded below:

13:45

Presentation #2, for 10 minutes + 5 minutes Q&A with facilitated discussion, by

Deborah Henderson, Founder & Managing Director, Centre for Inspired Leadership; CTT Certified Consultant, Barrett Values Centre; former Consultants and Facilitator/Coach, Sent Delaney Leadership Consulting Group; former Institutional Equity Sales, CIBC Oppenheimer; former Vice President, Morgan Stanley.

https://www.linkedin.com/in/54902389/

Deborah Henderson

14:00

Short leg-stretch and comfort break, for 15 minutes

14:15

Breakout & Report Back Session, on 

“What are the greatest challenges; and how could they be tackled?” for 30 minutes in total

 – 20 minutes for discussion within the Breakout Group

and 

 – 10 minutes for the Report Back session

Breakout Session Conference Meeting People Signs 3d Animation

14:45 

Presentation #3, for 10 minutes + 5 minutes Q&A with facilitated discussion, by

Eoin Murray, Head of Investment, Federated Hermes – International; former Fund Manager,  GSA Capital; former Partner and  CEO, Callanish Capital Partners; former Chief Investment Officer, Old Mutual Asset Managers; former European Head of Quantitative Management, Northern Trust Global Investments (Europe); former European Head of Quantitative Strategies, Deutsche Asset Management; former Senior Portfolio Manager, First Quadrant; former Senior Portfolio Manager, PanAgora Asset Management; former Portfolio Manager, Barclays Global Investors; former Graduate Trainee, Manufacturers Hanover Trust.

https://www.linkedin.com/in/eoin-murray-2164787/

 

15:00

Short leg-stretch and comfort break, for 15 minutes

15:15

Presentation #4, for 10 minutes + 5 minutes Q&A with facilitated discussion, by

Bob Compton, Managing Director at Arc Benefits Ltd

https://www.linkedin.com/in/bob-compton-69688918/

and

Robert Dellner, Managing Partner at I 3 Partners Ltd

https://www.linkedin.com/in/robert-dellner-ab690714/

and

David Stripp, Propositions Manager, David Stripp Ltd

https://www.linkedin.com/in/davidstripp/

Screenshot 2020-05-27 at 07.52.24

15:30

Open discussion & debate, 25 minutes

15:55

Final conclusions; and suggested next steps, by

Andy Agathangelou FTTF FRSA, Founder, Transparency Task Force; Governor, Pensions Policy Institute; former Founding Chair, Friends of Automatic Enrolment; former Founding Chair, Association of Member Nominated Trustees.

https://www.linkedin.com/in/andy-agathangelou-02953113

All places need to be booked in advance, please

Use the button below to book your place.

Once your place is secured, you will be automatically Emailed the details you need to access the event through interactive Zoom – please be sure to enter your Email address correctly. 

For any queries please contact us.